My Home Amsterdam
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Privacy statement for clients

My Home Amsterdam respects your personal data. However, you may sometimes share your personal data with us, for instance if you would like to rent out accommodation through us. We handle your data carefully because protecting your personal data is important to us. In this privacy statement, we explain how we handle your information and why we need it.

Data protection officer
Mr R. Namgaladze is the point of contact at My Home Amsterdam for questions about the processing of personal data. Should you have any questions about your personal data or its processing, or if you would like to ask us to change or delete personal data, you can contact him as follows:

De heer R. Namgaladze
Amstel 106A
+31 6 558 70 776

Purpose of processing your personal data
‘Personal data’ refers to all information that relates to you as an individual. In connection with its work, My Home Amsterdam may need your personal data.

My Home Amsterdam needs your personal data to carry out your assignment. When you enter into a rental agreement with a prospective tenant, we need your personal data so that we can include it in the rental agreement. In addition, having these details means that we can easily reach you during the term of your assignment, for instance in case there is an emergency at the property or if there are questions about the performance of the assignment. We may also communicate with you about the performance of the assignment using this personal data.  

Consequences of not providing your information
You are obliged to give us the personal data we need for accepting or carrying out the assignment. If you would rather not share with us the personal data that we require, or only some of it, then we will not be able to carry out the assignment properly. If you refuse to provide personal data that we require prior to entering into an agreement, the worst case scenario is that My Home Amsterdam may refuse to accept the assignment. Any consequences arising from deliberately failing to share your personal data, either entirely or in part, will be for your own account. My Home Amsterdam disclaims all liability in this respect.  

The personal data that we use
If you register to rent out accommodation through us, we will process the following personal data:

First name and surname;
Address details:
Place of residence;
Telephone number;
Email address;
Date of birth;
Place of birth;
Marital status;
Who the owner of the property is;
Passport or ID number;
Payment details;
Bank account number.

We get the personal data we require directly from you.

Sharing your personal data
My Home Amsterdam will collect your personal data in accordance with applicable personal data protection legislation, including the General Data Protection Regulation 2016/679 as of the date of its entry into force, and its domestic implementing legislation.  

My Home Amsterdam will only share your personal data if it is necessary for the implementation or conclusion of a rental agreement. For these purposes, My Home Amsterdam, will provide the personal data to third parties if necessary, such as the bank for payment purposes, our client’s counterparty, debt collection agencies, bailiffs, lawyers and judicial authorities in the event of payment arrears or disputes, the tax authorities and other competent authorities, as well as service providers such as IT suppliers, accountants and auditors.  

Personal data may be transferred to affiliated companies (if they are based in non-EU countries, the EU standard contractual clauses will govern these transfers) and to third parties with which My Home Amsterdam has a contractual relationship, such as external service providers. My Home Amsterdam will take appropriate technical and organisational measures to protect personal data against unlawful or accidental loss or destruction of, or access to the data. As the client, however, you acknowledge that the transmission of personal data via the internet is never without risk. As the client, you therefore acknowledge and accept that any damages you may suffer as a result of the unlawful use of personal data by third parties who have not been authorised to do so can never be recovered from the My Home Amsterdam, except in case of fraud, deliberate error or grave error.  

How your personal data is protected

Because we attach the utmost importance to the protection of your personal data, we have a strict policy with respect to personal data. In principle, only My Home Amsterdam employees are permitted to access your personal data. These staff members are contractually employed by My Home Amsterdam and are contractually bound to store and protect your personal data with due care.

Retention period
We do not keep your data for longer than is necessary. We retain your personal data for as long as we perform an assignment for you. Your personal data will be deleted five years after the assignment ends.  

Your rights
You have right of access to your personal data that we have stored. You are also entitled to ask us to change or erase personal data. If you submit a request to change or erase your personal data, My Home Amsterdam will assess your request. If necessary, My Home Amsterdam may ask you to clarify your request for rectification or erasure.  

If you wish to exercise your right to access your personal data or if you would like to submit a request to change or erase your personal data, you can send a request to the following email address: or you can send a letter by post to My Home Amsterdam, Amstel 106-A, 1017AD Amsterdam. Kindly submit a copy of your proof of identity with your request. That way, we can verify whether it was you who submitted the request. You can rest assured that we will always handle your identity document with due care. Should you fail to attach a copy of your identity document with your request, My Home Amsterdam will ask you to send your identity document. As long as My Home Amsterdam does not have a copy of your identity document, My Home Amsterdam will not be obliged to respond to your request.  

My Home Amsterdam will make a decision on your request for access, amendment or erasure within four weeks of receiving it. A written confirmation of the decision will be sent to you. If you have given us your email address or submitted the request to My Home Amsterdam by email, My Home Amsterdam will send its decision to you by email.  

In addition to the aforementioned rights, you are entitled to lodge a complaint with the supervisory authority. This may be the case, for instance, if you believe that we are not adequately protecting your personal data or if we fail to respond to your requests. The supervisory authority is the Dutch Data Protection Authority (

My Home Amsterdam is entitled to amend this privacy statement without prior notification. For this reason, we recommend that you check this privacy statement regularly.  

Should you have any questions about this privacy statement, you can contact the data protection officer, Mr R. Namgaladze. His contact details are stated at the beginning of this privacy statement.  

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Amstel 106A
1017 AD, Amsterdam
+31 6 558 70 776